These Terms of Service (“Terms”) govern your use of the website
charlottehvacmaintenance.com
(the “Site”) and any services you request from JF Air and Heat, LLC (“JF Air and Heat,” “we,” “us,” or “our”). By using our Site or requesting our services, you agree to these Terms. If you do not agree, please do not use the Site.
1. About us
JF Air and Heat is a locally owned heating and air conditioning company based in Charlotte, North Carolina, providing residential HVAC repair, installation, and maintenance services across the greater Charlotte metro area. You can reach us at (704) 970-8203 or at the address listed above.
2. Use of our website
You may use our Site for lawful purposes only — to learn about our services, request service, and contact us. You agree not to:
- Use the Site in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the Site, its servers, or any connected systems
- Interfere with or disrupt the Site or introduce harmful code
- Copy, reproduce, or republish content from the Site without our permission
We may change, suspend, or discontinue any part of the Site at any time without notice.
3. Service requests and appointments
Submitting a form or calling us is a request for service — it does not create a binding agreement until we confirm the appointment. We will do our best to accommodate your preferred scheduling, but appointment times are not guaranteed and may be affected by weather, emergencies, parts availability, or demand during peak heating and cooling seasons.
4. Estimates, quotes, and pricing
Any pricing information on our Site is general and for informational purposes only. Because every home and system is different, accurate pricing requires an in-person evaluation. Written estimates we provide are based on the condition of your system at the time of inspection.
Final costs may change if additional problems are discovered during the work, if you request additional services, or if conditions differ from what was visible at the time of the estimate. We will communicate any significant changes to you before proceeding whenever possible.
5. Payment
Payment is due as agreed at the time services are completed, unless other arrangements are made in writing. You are responsible for paying for all services you authorize. If financing is used, separate terms from the financing provider will apply.
6. Warranties
Any workmanship warranty we offer will be described at the time of service. Equipment and parts may also carry separate manufacturer warranties, which are governed by the manufacturer’s terms, not ours. Manufacturer warranties often require proper registration, installation, and maintenance to remain valid.
Except as expressly stated, our services are provided “as is,” and we make no other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose, to the fullest extent permitted by law.
7. Website content and accuracy
We work to keep the information on our Site accurate and current, including general guidance about HVAC systems, costs, and maintenance. However, this information is for general educational purposes only and is not a substitute for a professional inspection of your specific system. We do not guarantee that all content is complete, accurate, or up to date at all times.
8. Limitation of liability
To the fullest extent permitted by law, JF Air and Heat will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or reliance on its content. Nothing in these Terms limits liability that cannot be limited under applicable law. Our services are separately governed by any service agreement or invoice you sign at the time of work.
9. Third-party links
Our Site may link to third-party websites, such as equipment manufacturers, review platforms, or utility rebate programs. We are not responsible for the content, products, or practices of those websites. Visiting them is at your own risk.
10. Intellectual property
The content on our Site — including text, logos, graphics, and design — is owned by or licensed to JF Air and Heat and is protected by applicable laws. You may not use our name, logo, or content without our prior written permission.
11. Changes to these Terms
We may update these Terms from time to time. When we do, we’ll revise the “Last updated” date above. Your continued use of the Site after changes are posted means you accept the updated Terms.
12. Governing law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law rules. Any dispute relating to the Site or these Terms will be handled in the state or federal courts located in Mecklenburg County, North Carolina.
13. Contact us
If you have any questions about these Terms of Service, please contact us:
JF Air and Heat, LLC
15108 Edindale Drive, Charlotte, NC 28277
Phone: (704) 970-8203